This privacy policy describes how Kheiri 377 app collects, uses, and discloses your information in connection with your use of our mobile application, Kheiri 377 "App".
We are committed to protecting the privacy of our users. This Policy explains what information we collect, how we use it, and under what circumstances we may disclose it. We also explain the steps we take to protect your information and your rights regarding your information.
Information We Collect
We do not require any permissions to access your device's features. We collect the following information that you voluntarily provide when you use the App:
- Contact Information: Name, date of birth, phone number, city, job (optional)
- Appointment Information: plate number, national code, service requested, vehicle information (year, make, model)
We do not collect any other personal information such as location data, camera access, microphone access, or storage access.
How We Use Your Information
We use the information we collect to:
- Facilitate your use of the App, including scheduling appointments, accessing product information, and viewing tutorials.
- Communicate with you about your appointments, including sending confirmation messages and reminders.
- Respond to your inquiries and requests.
- Improve the App and our services.
Information Sharing
We will not sell, share, or disclose your information to any third party.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure. We cannot guarantee the security of your information.
Your Rights
You have the following rights regarding your information:
- Access: You have the right to access your information that we hold.
- Correction: You have the right to correct any inaccurate information that we hold about you.
To exercise any of these rights, please contact us at Hello@smartmedialtd.co.uk.
Children's Privacy
Our App is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
Delete Account
If you wish to delete your account and all associated data, please use this page.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the App. You are advised to review this Policy periodically for any changes.
Contact Us
If you have any questions about this Policy, please contact us at Hello@smartmedialtd.co.uk.
Spin & Win
Regular users are those who have not purchased a vehicle from our dealerships but visit our dealerships for after-sales services. To encourage this category of users, we have created a lucky draw wheel which they have access to.
Tutorial Videos
Premium users are those who have purchased a vehicle from our dealerships and have access to educational videos. These users cannot use the lucky draw wheel; instead, they receive better in-person services.